Govern IT spend and service performance — with data you can trust.

For public-sector CIOs, CFOs, and IT operations leaders.

We turn fragmented IT spend and untrusted SLA reports into transparent, auditable programs — through IT Financial Management and IT Service Level Management services delivered on the DigiSolve ITBM platform.

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NASCIO Member
FinOps Foundation Member
SOC 2 Type II certified
Tx-RAMP Level 2 Est. 2026
Microsoft Partner Active
200+
Years of combined public-sector & IT finance experience Industry influencers who've led state CIO offices, run vendor P&Ls, and signed the SLAs on both sides of the table.

What we do

Implementation first, then ongoing as-a-Service managed reporting.
ITFM

IT Financial Management

From cost chaos to cost control. We make every dollar of IT spend visible, allocable, and recoverable.

  • Cost modeling & service rate establishment
  • Automated chargeback & showback
  • Vendor invoice normalization & validation
  • Executive IT financial dashboards
Cost recovered — recent outcome
$8M/ yr

Recovery shortfall closed at one state customer — service P&L established, rates reset, chargeback tracked monthly.

ITSLM

IT Service Level Management

SLA reporting you can actually defend — one methodology, every provider, traceable to source tickets.

  • Independent SLA measurement from source data
  • Consistent methodology across all providers
  • Drill-down dashboards & audit-ready evidence
  • Real-time performance & experience analytics
Satisfaction with IT services — recent outcome
20% → 80% +60 pts

From 80% dissatisfied to 80% satisfied over 18 months — driven by independent SLA measurement traceable to source tickets.

Signals we usually hear first

If two or three sound familiar, let's talk.
01 Chargeback rates are stale. Centralized IT costs aren't fully recovered, and the rate table hasn't moved in years.
02 SLA reports aren't trusted. Static spreadsheets, no drill-down, every vendor calculates compliance differently.
03 Vendors self-report. No independent system validates what's being invoiced or delivered.
04 Leadership can't see spend. Executives want cost by service, application, department — not a PDF at month-end.
05 Manual reconciliation. Finance and IT burn days each month aligning invoices to actual consumption.
06 Audits become fire drills. Evidence is gathered by hand because SLA and cost data can't be reproduced on demand.

Those are the symptoms. Let's fix the system.

Talk directly to the Founder — George reads and replies to every message personally.

Start a conversation

Tell us briefly what you're trying to solve.
No need to be polished — a few lines is plenty.
We don't share your info. One message, one reply.

Reach out to the Founder Directly at George.Assenheimer@digisolve.com.