Monthly close tracker

Process Management

Every step of the monthly ITFM close cycle — who owns it, when it's due, and where it stands today. Expand a manual step to update its status; automated steps report themselves.

Month complete 63%

Steps done 8/13

Past due 1 1 finished late

Up next

Resolve Review Findings Due tomorrow · Sep 20 · ITBM Operations
Final Sign-off Due in 3 days · Sep 22 · Finance Manager
Distribute Invoices to Agencies Due in 6 days · Sep 25 · Billing Support Analyst

September 2026 Calendar

Complete
Upcoming
Due today
Past due

Daily automation steps run every day and don't appear on the calendar.

Step	Method	Due	Completed	Status	On-time	Responsible
	Manual	Sep 5, 2026	Sep 5, 2026	Complete	On Time	Billing Support Analyst
Provide the monthly input files (AP extract, GL extract, fixed assets) for ingestion into the ITBM platform. Complete once every file has been uploaded. AP_Extract.csv Uploaded Sep 3, 2026 GL_Extract.csv Uploaded Sep 4, 2026 Fixed_Assets.csv Uploaded Sep 5, 2026				Demo mode: Changes last until the page is refreshed.
	Automated daily	Daily	Sep 18, 2026	Executed	On Time	ITBM Operations
Automated nightly ingestion of submitted input files into the data model.
	Automated daily	Daily	Sep 18, 2026	Executed	On Time	ITBM Operations
Automated data-quality checks across all ingested sources, with exceptions routed to the billing support analyst.

Step	Method	Due	Completed	Status	On-time	Responsible
	Automated daily	Daily	Sep 18, 2026	Executed	On Time	ITBM Operations
Automated generation of service consumption and cost allocations from the ingested data.
	Automated daily	Daily	Sep 18, 2026	Executed	On Time	ITBM Platform
Automated nightly refresh and publication of the preliminary monthly reporting package to service owners and finance.

Step	Method	Due	Completed	Status	On-time	Responsible
	Manual	Sep 7, 2026	Sep 7, 2026	Complete	On Time	ITBM Platform
Assemble review materials and variance analysis for the monthly ITFM review.				Demo mode: Changes last until the page is refreshed.
	Manual	Sep 8, 2026	Sep 10, 2026	Complete	Past Due	Finance Manager
Walk through preliminary results with service owners and finance. Completed two days late in the sample to show a late completion.				Demo mode: Changes last until the page is refreshed.
	Manual	Sep 20, 2026	—	In Process	—	ITBM Operations
Apply corrections and adjustments identified during review. Left open in the sample so it goes past due after CD20.				Demo mode: Changes last until the page is refreshed.
	Manual	Sep 22, 2026	—	Not Started	—	Finance Manager
Finance manager sign-off on the final monthly numbers.				Demo mode: Changes last until the page is refreshed.
	Manual	Sep 30, 2026	—	Not Started	—	ITBM Operations
Lock the cycle, archive artifacts, and open the next service period.				Demo mode: Changes last until the page is refreshed.

Step	Method	Due	Completed	Status	On-time	Responsible
	Automated daily	Daily	Sep 18, 2026	Executed	On Time	ITBM Operations
Automated generation of customer chargeback statements from the signed-off service costs and approved rate table.
	Manual	Sep 25, 2026	—	Not Started	—	Billing Support Analyst
Publish invoices to each customer agency and notify agency finance contacts.				Demo mode: Changes last until the page is refreshed.
	Manual	Sep 30, 2026	—	Not Started	—	Billing Support Analyst
Record agency disputes received before month end and route them for resolution in the next cycle.				Demo mode: Changes last until the page is refreshed.