Service Charges — December 2021
December 2021 IT spend totaled $1.30M across three suppliers, with End User Compute representing 74% of total spend driven by hardware procurement.
Supplier Spend Distribution
Supplier 2 dominates at $960K (74%) with heavy End User Compute investment. Application services from Supplier 1 represent $282K (22%), while Server services from Supplier 3 account for $59K (4%).
Service Category Breakdown
Hardware procurement represents 59% of total spend at $772K, indicating significant equipment refresh activity.
Service Level Impact
Net zero service level impact — Supplier 2 earned a $100 EUC service level credit that was fully offset by a corresponding earnback, indicating SLA performance at threshold levels.
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IT Financial Management
December 2021 IT spend totaled $1.30M across three suppliers, with End User Compute representing 74% of total spend driven by hardware procurement.
Supplier Spend Distribution
Supplier 2 dominates at $960K (74%) with heavy End User Compute investment focused on laptop and monitor procurement. Application services from Supplier 1 represent $282K (22%), while Server services from Supplier 3 account for $59K (4%).
Supplier 2: $960K - primarily hardware procurement (Rugged-Standard laptops $420K, 24" monitors $161K)
Supplier 1: $282K - application maintenance and project resources
Supplier 3: $59K - server-related analyst and director services
Service Category Breakdown
Hardware procurement represents 59% of total spend at $772K, indicating significant equipment refresh activity. Managed services account for $402K (31%), while project spend totals $127K (10%).
Service Level Performance
Net zero service level impact as Supplier 2 earned a $100 EUC service level credit that was fully offset by a corresponding earnback, indicating SLA performance at threshold levels.